Initial Disclosure Document
We’re Harmoto Vehicle Leasing Limited trading as Harmoto. Harmoto Vehicle Leasing Limited is a company registered in England company registration number 13867227 and our registered office and trading address is at Unit 20 Tongue Lane Industrial Estate, Dew Pond Lane, Buxton, Derbyshire, SK17 7LF. You can contact us by writing to us at our trading address above, by calling us on 01298 383030 or by emailing hello@harmoto.co.uk
We are authorised and regulated by the Financial Conduct Authority for credit broking activities. Our Firm Number is 1013025. You can check this information at www.fca.org.uk
We’re registered with the Information Commissioners Office for the processing of data under The Data Protection (Charges and Information) Regulations 2018. Our Data Protection registration number is ZB295574. You can check this information at www.ico.org.uk
We’re a broker member of the British Vehicle Rental and Leasing Association and abide by their Code of Conduct. For further information visit www.bvrla.co.uk
We are a Credit Broker. We are not a Funder or a Lender.
Our Services
We don’t provide independent financial advice but offer the service of providing information about the various finance products which are available to you to fund your vehicle from our carefully selected panel of funders. We’ll source the vehicle on your behalf which will be the subject of your finance agreement from our preferred selection of main dealers. We’ll also let you know about ancillary products which may be of interest to you from our other suppliers, including a service, maintenance and repair package, short term rental and for business users, tools to assist you to run your fleet effectively.
General Data Protection Regulation
During the process of obtaining finance for your vehicle we will need to collect personal information from you, and we will share your information with third party lenders to enable them to make a credit decision. If your application for finance is accepted and you proceed to order a vehicle through us, we will need to pass your personal data to the vehicle supplier and manufacturer and we will also need to share your data with providers of other services that you choose. We will not disclose your personal details to anyone else unless we have your express permission or are required to by law. For full details please see our Privacy Policy on our website.
Commission
We’re required by the Financial Conduct Authority to let you know about the existence of commission and fees.
We are remunerated for the services that we provide through commission and fees for example the administration fee we charge for our services. This is charged at point of order and this fee covers the costs incurred by Harmoto Vehicle Leasing Limited including facilitating the process from point of order through to organising delivery of your vehicle. If you decide to use our services by entering into an agreement with one of our funding partners and/or with one of our ancillary product providers, we’ll receive a commission for introducing you to them once the agreement is live. We do expect you to shop around to make sure that you’re getting a great deal.
Our commission is based on the amount of work that we do and the support that we give you throughout the term of your agreement. The commission that we receive from our funders is either capped at a percentage of the taxable list price of the vehicle, within a band or is a fixed amount. The higher the amount that we receive in commission, the more you will pay. We may also receive a payment from the main dealers that we use to supply vehicles.
You have the right to ask us the amount of commission that we will receive from your transaction and further details about this can be found in our Commission Disclosure Policy. If you would like further information, please contact hello@harmoto.co.uk
Our Charges
We make a charge to you for the service that we provide:
New Orders
We will charge an administration fee of £300.00 including vat (£250.00 plus vat) for our Brokering Services when you place an order.
Order Cancellation
We will charge a cancellation fee of £600.00 including vat (£500.00 plus vat). We will however refund the administration fee, where applicable, resulting in a net cancellation fee of £361.20 including VAT (£301 plus VAT). This covers the work that we have undertaken from the point of your initial enquiry. If you are a regulated customer, you have the right to cancel your order with us within 14 days from the date of order without penalty in accordance with the Consumer Contracts Regulations. A cancellation received after 14 days will result in a cancellation fee. Please note that the supplying dealer of the vehicle may also levy a cancellation charge and we will notify you of this as soon as possible and within 5 working days of your cancellation.
Contract Amendments
We will charge an administration fee of £36.00 including VAT (£30.00 plus VAT) to cover our administration costs if you want us to arrange an amendment to your agreement, such as adjusting the mileage. Please note that not all contracts can be amended and for those that can, certain rules apply as to when an adjustment may take place and some funders will only allow one change. Please speak to us if this may be important to you.
Extensions
We will charge an administration fee of £150.00 including VAT (£125.00 plus VAT) to cover our administration costs when arranging the extension of your agreement. Please note that not all contracts can be extended. Please speak to us if this may be important to you.
Invoices in respect of our fees are payable within 7 days. Payment should be by direct bank transfer.
Complaints
Customers are the heart of our company’s culture and the key to our reputation and success. We aim to give you a trouble-free and great level of service and whilst we will always do our absolute best to achieve this, we know that sometimes things go wrong. If this happens, we want to do everything that we can to put this right and to prevent it happening again. That is why we take every complaint very seriously and will deal with any issue quickly, effectively and in a positive manner. For further information please see the Complaints Procedure on our website.
What to do if you are not happy
Please let us know as soon as possible, so that can get straight on to it. The quickest way to do this is by:
Calling: 01298 383030
Emailing: hello@harmoto.co.uk
Or you can write to us at: Harmoto Vehicle Leasing Limited, Unit 20 Tongue Lane Industrial Estate, Dew Pond Lane, Buxton, Derbyshire, SK17 7LF
Please speak to us if you are unsure about the contents of this Initial Disclosure Document.